My HQ Score assessment results are not displaying. What should I do?

If your HQ Score assessment results are not displaying after completing the assessment, try the following steps in order:

First, refresh the results page. In some cases, a slow connection may delay result rendering. Refresh the page and check if you can see the results without requiring you to retake the assessment.

Second, clear your browser cache and cookies and retake the assessment. Use theheadroomhq.com/hq-score and complete the 30 questions again. The assessment takes approximately 10 minutes.

Third, try a different browser or device. If the results display correctly in a different browser, the issue is browser-specific.

If none of these steps resolve the issue, contact HQ Ask or email us at [email protected] with the following information: the browser and version you are using, the device type (desktop, mobile, or tablet), and whether the page shows an error message or simply does not load.

Related articles:

• How do I take the HQ Score assessment?
• Can I retake the HQ Score assessment?