I am not receiving confirmation or welcome emails after subscribing

Headroom HQ Team

Last Update a month ago

If you subscribed to the Headroom HQ newsletter and have not received a confirmation email, follow these steps:


First, check your spam or junk folder for an email from Headroom HQ or from the Ghost email platform. Confirmation emails occasionally route to spam on the first receipt from a new sender.

Second, add the Headroom HQ sender address to your contacts or safe senders list to ensure future emails are delivered to your inbox.


Third, if your confirmation email is not in your spam folder, try subscribing again using the Subscribe button at theheadroomhq.com. Ensure you are using the correct email address.


If you have confirmed you are receiving the welcome email but are not receiving the weekly newsletter, check that you have not unsubscribed. If you unsubscribed accidentally, you can resubscribe using the Subscribe button on the Headroom HQ website.


If none of these steps resolve the issue, email us at [email protected] with the email address you used to subscribe, and we can help you further.


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